Privacy Policy

Company Registered Name: ThisFitCrew Ltd trading as ThisFitMum  
Company Registered Number: 13074913  
Customer Service Email: thisfitmum.uk@gmail.com  
Website: www.thisfitmum.com  

**Introduction**

At www.thisfitmum.com, accessible from www.thisfitmum.com, protecting your privacy and personal data is one of our main priorities.

This Privacy Policy explains what information we collect, how we use it, how it is stored, and your rights regarding your personal data.

**General Data Protection Regulation (GDPR)**

ThisFitCrew Ltd trading as ThisFitMum acts as the Data Controller of your information.

Our legal basis for collecting and using personal information depends on the specific information collected and the context in which it is collected.

We may process your information because:

• It is necessary to perform a contract with you  
• You have provided consent  
• Processing is within our legitimate business interests  
• We are legally required to process the information  

**Information We Collect**

We may collect personal information including but not limited to:

• Name  
• Email address  
• Phone number  
• Billing and payment information  
• Postal address  
• Health and lifestyle information  
• Medical conditions disclosed voluntarily  
• Exercise history  
• Dietary preferences  
• Progress photos and measurements  
• Website usage data  
• IP address and browser information  

**Health and Special Category Data**

As part of coaching services, we may collect health related information including medical history, lifestyle information, progress photos, measurements, hormonal health information, exercise history, and dietary preferences.

This information is collected only where voluntarily provided by you and is used solely for the purpose of delivering coaching services, tailoring programmes, monitoring progress, and supporting client safety.

By submitting this information, you explicitly consent to the processing of this data by ThisFitCrew Ltd trading as ThisFitMum.

**How We Use Your Information**

We may use your information to:

• Deliver coaching services and digital products  
• Process payments and subscriptions  
• Communicate regarding your account or purchases  
• Provide customer support  
• Improve our website, services, and user experience  
• Send newsletters, updates, offers, and marketing communications where consent has been given  
• Maintain legal and financial records  
• Protect against fraud, abuse, or misuse of services  

**Email Marketing**

Where you opt in to receive emails, newsletters, free resources, or marketing communications, you may unsubscribe at any time using the unsubscribe link within emails or by contacting us directly.

**Payments**

Payments are processed securely through third party payment providers. We do not store full card details on our systems.

**Data Retention**

We retain personal information only for as long as reasonably necessary for coaching, legal, financial, safeguarding, tax, and business administration purposes.

Client information, check ins, progress photos, and coaching records may be securely retained where necessary to support ongoing services or comply with legal obligations.

**Your Data Protection Rights**

If you are a resident of the United Kingdom or European Economic Area (EEA), you have certain data protection rights.

These may include:

• The right to access your personal data  
• The right to update or correct your data  
• The right to request deletion of your data  
• The right to restrict processing  
• The right to object to processing  
• The right to data portability  
• The right to withdraw consent at any time  

If you wish to exercise any of these rights, please contact us at thisfitmum.uk@gmail.com.

**Log Files**

www.thisfitmum.com follows standard procedures using log files.

These files may collect information such as:

• IP addresses  
• Browser type  
• Internet Service Provider (ISP)  
• Date and time stamps  
• Referring and exit pages  
• Number of clicks  

This information is not linked to personally identifiable data and is used for website analytics, administration, security, and improving user experience.

**Cookies and Tracking Technologies**

Like many websites, www.thisfitmum.com uses cookies and similar technologies to improve user experience and website functionality.

Cookies may store visitor preferences and track website interactions to help optimise website performance and content.

You can disable cookies through your browser settings if preferred.

**Third Party Services**

We may use third party services including website hosting providers, payment processors, analytics providers, email marketing systems, and advertising platforms.

These third parties may process certain personal information where necessary to provide their services.

We encourage users to review the privacy policies of third party providers where applicable.

**Children’s Privacy**

www.thisfitmum.com does not knowingly collect personally identifiable information from children under the age of 13.

If you believe a child has provided personal information through our website, please contact us immediately and we will take steps to remove the information promptly.

**Online Privacy Policy Only**

This Privacy Policy applies only to information collected through our website and online services and does not apply to information collected offline or through other channels.

**Consent**

By using our website, purchasing services, submitting forms, or providing information, you consent to this Privacy Policy and agree to its terms.

**Changes to This Privacy Policy**

We reserve the right to update or amend this Privacy Policy at any time.

Any changes will be published on this page with the updated effective date.

**Contact Information**

ThisFitCrew Ltd trading as ThisFitMum

Email: thisfitmum.uk@gmail.com

Website: www.thisfitmum.com